Overview
Best-in-class odds/margins (4.9% avg), deepest markets & stats, global-scale live streaming, bet365 Mastercard for instant winnings access, Quick Code in-play
bet365 was established in Global: 2000; Australia operations since ~2012 and is operated by Hillside (New Media) Limited / bet365 Group (UK-based). The operator holds a licence from Licensed by Northern Territory Racing Commission (NTRWC); Operator: Hillside (Australia New Media) Pty Ltd.
We tested bet365 by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.
| Year Established | Global: 2000; Australia operations since ~2012 |
| Launched | Jan 2012 |
| Parent Company | Hillside (New Media) Limited / bet365 Group (UK-based) |
| Licence | Licensed by Northern Territory Racing Commission (NTRWC); Operator: Hillside (Australia New Media) Pty Ltd |
| Overall Rating | 4.6/5.0 |
Our Rating
Sports and Racing Markets
Comprehensive coverage including AFL, NRL, cricket, horse racing (Australian & international), greyhounds, harness racing, soccer, NFL, Formula 1, tennis, and 70+ other sports
For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. bet365 covers all of these extensively. See our horse racing betting guide for market types and strategies.
Key Features
Same Game Multi/Bet Builder, phone-based live/in-play betting (Quick Code), cash out (pre-match), extensive live streaming (esp. horse racing), stats/form guides
Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker. Read our Same Game Multi guide for strategies and tips. Use our multi calculator to work out potential returns.
Mobile App and Platform
Dedicated apps available for iOS (App Store) and Android (Google Play)
The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.
Deposits and Withdrawals
bet365 accepts the following deposit methods: Visa/Mastercard/Debit ($5 min), Apple Pay/Google Pay ($5), PayID ($10), PayPal ($50), POLi, bank transfer. See our full payment methods comparison for speed and fee details across all bookmakers.
For withdrawals: Debit card (1-5 days, $10 min), bank transfer (1-10 days, $200 min), PayPal (24h); bet365 Mastercard/Visa instant for winnings. Check the withdrawal speed tracker for how bet365 compares on payout times.
The minimum deposit is $5 (cards/Apple Pay); $10 PayID; $50 PayPal and the minimum bet is $1 typical; regulated minimums apply (e.g., $2k win metro racing). These are in line with industry standards for Australian bookmakers.
| Method | Min Deposit | Deposit Speed | Withdrawal |
|---|---|---|---|
| PayID | $5-$10 | Instant | Same day to 24h |
| Visa/Mastercard | $5-$10 | Instant | 1-5 business days |
| POLi | $10 | Instant | Not available |
| PayPal | $10-$50 | Instant | 24 hours typically |
| Apple Pay | $5-$10 | Instant | Not available |
| Bank Transfer | $10-$20 | 1-3 business days | 1-5 business days |
Customer Support
Live chat (via site/app), phone (1800 200 365), email ([email protected])
Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.
Responsible Gambling Tools
Deposit/spend limits, time-outs (24h-30 days), self-exclusion (6 months-5 years), reality checks, session reminders; BetStop national register
All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. bet365 meets these requirements.
Think. Is this a bet you really want to place? For free and confidential support call 1800 858 858 or visit www.gamblinghelponline.org.au. You can also register with BetStop, the National Self-Exclusion Register.
Pros & Cons
Pros
- Licensed and regulated Australian bookmaker
- Dedicated mobile app available for iOS and Android
- Same Game Multi and Same Race Multi available
- Live betting and streaming features
- Cash out available on eligible bets
Cons
- AUSTRAC AML investigation (2024 ongoing)
- Promotional offers limited by Australian regulations
What Users Say
"bet365 is among the largest and most trustworthy sources available globally."
- r/gambling
"Excellent website for sports betting. Very clear and easy to use with decent odds and regular bonus offers. Highly recommended."
- Trustpilot review
Verdict
bet365 scores 4.6/5.0 in our testing. Strong global brand with competitive odds & features; praised for markets/streaming; mixed AU reviews (4.5-4.7 app ratings); limits winners aggressively
For punters who prioritise racing markets and competitive odds, bet365 is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.
We noted the following concerns during testing: AUSTRAC AML investigation (2024 ongoing), past ACCC misleading ads fine (2016 A$2.75M), account restrictions on winners/delays, no online in-play (phone only).
Compare bet365
Test Log
| Date Tested | April 2026 |
| Tested By | Jeremy Hartigan, Lead Analyst |
| Devices | Samsung Galaxy S24, Windows Desktop |
| Deposit Method | Visa/Mastercard/Debit ($5 min) |
| Deposit Time | Instant |
| Withdrawal Method | PayPal |
| Withdrawal Time | 24 hours |
Operator dossier
| Legal entity | Hillside (Australia New Media) Pty Ltd |
| Licence authority | Northern Territory Racing Commission |
| Parent company | bet365 Group Ltd (UK) |
| Year founded | 2000 |
| Headquarters | Melbourne, Victoria (Australian operations) |
| Payment processors | PayID, BPay, Visa, Mastercard |
| KYC vendor | GreenID (Equifax) |
| BetStop integrated | Yes |
Ownership note: Owned by Stoke-on-Trent based bet365 Group. Privately held, principally owned by the Coates family.
- Largest live in-play betting product in the Australian market
- 20+ leg Same Game Multi builder
- UK parent group is the world's largest privately held online gambling company
- Live streaming on most AU racing and Premier League
Compliance log
Every public ACMA action involving this operator. Sourced from ACMA media releases. See the full enforcement timeline →
| Date | Type | Detail |
|---|---|---|
| 2024-09-20 | ACMA direction | Customer KYC verification gaps. Compliance plan submitted. |
Related Content
Change Log
- April 2026, Review published based on hands-on testing
Our bet365.com.au referral code is BESTBETS. bet365 does not offer bonus codes in Australia and this referral code does not grant access to offers but can be used during registration. 18+ only. T&Cs apply. Imagine what you could be buying instead. Call Gambler's Help; National Gambling Helpline: 1800 858 858 or visit www.gamblinghelponline.org.au 18+ Gamble responsibly. Call 1800 858 858 for support.