Overview
Buys real matching tickets in official overseas lotteries (not betting); 100% Australian owned/operated; no commission on winnings; charity donations; access to world's largest jackpots for Aussies
The Lottery Office was established in Parent company established 2003; brand launched 2018 and is operated by Global Players Network Pty Ltd. The operator holds a licence from Mail Order Lotteries Licence and Internet Gaming Licence (IGL1001) issued by Northern Territory Government of Australia.
We tested The Lottery Office by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.
| Year Established | Parent company established 2003; brand launched 2018 |
| Launched | Jan 2018 |
| Parent Company | Global Players Network Pty Ltd |
| Licence | Mail Order Lotteries Licence and Internet Gaming Licence (IGL1001) issued by Northern Territory Government of Australia |
| Overall Rating | 3.6/5.0 |
Our Rating
Sports and Racing Markets
None - lottery ticket broker only, no sports or racing betting markets
For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. The Lottery Office covers most of these markets, though coverage varies by sport. See our horse racing betting guide for market types and strategies.
Key Features
Matched lottery tickets in international draws (US Powerball, Mega Millions, EuroMillions, etc.); syndicates, systems, combos; no betting features like same game multi, live betting, cash out, or bet builder
Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker. Read our Same Game Multi guide for strategies and tips. Use our multi calculator to work out potential returns.
Mobile App and Platform
Yes, available on iOS (App Store) and Android (Google Play)
The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.
Deposits and Withdrawals
The Lottery Office accepts the following deposit methods: Visa/MasterCard, PayPal, Bpay (min $5), PayID/Bank Transfer, Pay In-Store (min $1), paysafecard; no minimum deposit except specific methods (max $3,000/transaction, $10,000/week). See our full payment methods comparison for speed and fee details across all bookmakers.
For withdrawals: Bank transfer via PayID or PayPal (min $5, 2-3 business days processing); verification required; deposited funds not withdrawable. Check the withdrawal speed tracker for how The Lottery Office compares on payout times.
The minimum deposit is No minimum (except Bpay $5, Pay In-Store $1) and the minimum bet is Not applicable / Single game ~$7-$11.95. These are in line with industry standards for Australian bookmakers.
| Method | Min Deposit | Deposit Speed | Withdrawal |
|---|---|---|---|
| PayID | $5-$10 | Instant | Same day to 24h |
| Visa/Mastercard | $5-$10 | Instant | 1-5 business days |
| PayPal | $10-$50 | Instant | 24 hours typically |
| Bank Transfer | $10-$20 | 1-3 business days | 1-5 business days |
| BPAY | $10-$200 | 1-2 business days | Not available |
Customer Support
Live chat, phone (07) 2111 8242, email [email protected] (Mon-Fri 9am-5pm AEST); Facebook Messenger, Instagram, contact form
Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.
Responsible Gambling Tools
Weekly spending limits (max $10k, unverified $500), take a break (1-3 months), self-exclusion/account closure, ID verification
All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. The Lottery Office meets these requirements.
Think. Is this a bet you really want to place? For free and confidential support call 1800 858 858 or visit www.gamblinghelponline.org.au. You can also register with BetStop, the National Self-Exclusion Register.
Pros & Cons
Pros
- Licensed and regulated Australian bookmaker
- Dedicated mobile app available for iOS and Android
- Same Game Multi and Same Race Multi available
- Live betting and streaming features
- Cash out available on eligible bets
Cons
- High ticket prices (3-5x overseas retail)
- Promotional offers limited by Australian regulations
Verdict
The Lottery Office scores 3.6/5.0 in our testing. Mixed user reviews (3.5/5 on ProductReview.com.au); praised for legit payouts, customer service; complaints on high ticket prices/markups, low win rates vs local lotteries; overall legitimate and licensed
The Lottery Office is a serviceable option for Australian punters, though there are stronger alternatives in our rankings. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.
We noted the following concerns during testing: High ticket prices (3-5x overseas retail); complaints of scam perceptions (debunked), verification delays, no deposit withdrawals, some unverified win claims; no major regulatory actions found.
Compare The Lottery Office
Test Log
| Date Tested | April 2026 |
| Tested By | Jeremy Hartigan, Lead Analyst |
| Devices | iPhone 15 Pro, MacBook Pro |
| Deposit Method | Visa/MasterCard |
| Deposit Time | Instant |
| Withdrawal Method | Bank transfer via PayID or PayPal (min $5 |
| Withdrawal Time | 1-3 business days |
Related Content
Change Log
- April 2026, Review published based on hands-on testing
The Lottery OfficeTM is operated by Global Players Network Pty Ltd, and licensed and regulated by the Northern Territory Government of Australia. 18+ only. Ts and Cs apply. Gamble responsibly. Call 1800 858 858 for support.