Responsible Gambling Guide
Why Responsible Gambling Matters
Gambling should be a form of entertainment, not a source of income or a way to solve financial problems. The reality is that the mathematical structure of all forms of gambling means the operator has an edge over time. Understanding this fundamental truth is the first step toward gambling responsibly.
In Australia, approximately 1-2% of adults experience problem gambling, and a further 5-8% are at moderate risk. The consequences extend beyond financial loss to include relationship breakdown, mental health issues, and employment problems. This guide covers the tools, strategies, and resources available to help you stay in control.
Tools Available at Every Australian Bookmaker
All licensed Australian wagering operators are required by law to provide the following responsible gambling tools:
Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, you cannot deposit more until the period resets. Increases to deposit limits typically take 24-72 hours to take effect (a cooling-off period), while decreases are applied immediately.
Loss Limits: Some operators allow you to set a maximum net loss per period. Once reached, you are blocked from placing further bets.
Session Time Reminders: The bookmaker will notify you at regular intervals (e.g., every 30 or 60 minutes) that you have been logged in for a certain duration. This interrupts the flow of continuous betting and prompts you to reflect.
Self-Exclusion: You can voluntarily exclude yourself from a specific bookmaker for a set period (typically 6 months, 1 year, or 5 years). During exclusion, you cannot log in, deposit, or place bets. Attempting to create a new account violates the terms and any winnings may be voided.
Cooling-Off Periods: A temporary break (typically 24 hours to 30 days) during which your account is suspended. Less drastic than full self-exclusion but effective for short-term breaks.
Activity Statements: Your betting history, deposits, withdrawals, and net profit/loss are available in your account. Review these regularly to understand your actual gambling expenditure.
BetStop National Self-Exclusion Register
BetStop is Australia's national self-exclusion register, launched in 2023. By registering with BetStop at betstop.gov.au, you exclude yourself from all licensed Australian online wagering services simultaneously. This is the most effective tool for anyone who wants to stop gambling across all platforms at once.
BetStop exclusion periods are minimum 3 months, with options up to lifetime exclusion. Once registered, all licensed operators must close your accounts and refund any remaining balance. BetStop also prevents you from opening new accounts during the exclusion period.
Practical Strategies for Staying in Control
Set a budget before you start: Decide how much you can afford to lose in a week or month. This is your entertainment budget, the same as you would set for dining out or going to the cinema. Never bet with money allocated for rent, bills, or savings.
Never chase losses: After a losing bet, the impulse to immediately place another bet to "win it back" is strong. This is one of the most reliable predictors of problem gambling. Accept the loss and move on.
Take regular breaks: Do not bet every day. Have days or weeks where you do not bet at all. If you find it difficult to take breaks, that itself is a warning sign.
Do not bet under the influence: Alcohol and other substances impair judgment and increase impulsive decisions. Avoid betting while intoxicated.
Balance gambling with other activities: If gambling becomes your primary leisure activity, it may be taking up too much of your life. Maintain hobbies, social connections, and activities unrelated to betting.
Warning Signs of Problem Gambling
- Spending more time or money than intended
- Chasing losses or increasing bets to feel the same excitement
- Borrowing money or selling possessions to fund gambling
- Lying to family or friends about gambling activity
- Neglecting work, study, or relationships because of gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems or relieve negative emotions
Where to Get Help
Gambling Help Online: gamblinghelponline.org.au, free online counselling and support
Gambling Helpline: 1800 858 858 (free, 24/7, confidential)
Lifeline: 13 11 14
BetStop: betstop.gov.au, national self-exclusion register
Financial Counselling: 1800 007 007 (National Debt Helpline)
Help is free, confidential, and available 24/7. Reaching out is a sign of strength, not weakness.
Recommended Betting Sites
Based on our testing, these bookmakers offer the best experience for this type of betting:
Remember to gamble responsibly. Set limits before you start and never bet more than you can afford to lose. Call 1800 858 858 for support.